If you have a theory exam, practical driving test, or another appointment at the CBR, it's useful to know in advance when you can visit. Opening hours vary by location and service. In addition, customer service operates on different hours than exam centres.
In this guide, we explain how CBR opening hours work, where you can find them, and what you should keep in mind when planning your visit.
What is the CBR?
The CBR (Centraal Bureau Rijvaardigheidsbewijzen) is the organisation in the Netherlands responsible for administering theory and practical driving exams. In addition, the CBR assesses drivers' fitness to drive and manages various professional training programmes and certifications.
Many people contact the CBR for:
- Theory exams
- Practical driving exams
- Health declarations
- Code 95 training courses
- Medical assessments
- Customer service enquiries
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What Are the CBR Opening Hours?
There is no single nationwide opening schedule that applies to all CBR locations. Opening hours vary depending on the exam centre.
In general, you can expect the following:
Exam Centres
Most CBR locations are open:
Monday to Friday: 08:00 AM – 05:00 PM
Some locations also offer evening or Saturday exams during busy periods.
Customer Service
The telephone customer service department is generally available on weekdays during office hours. Always check the current opening times before contacting them, as they may change.
How Can You Find the Opening Hours of Your CBR Location?
The easiest way is to look up the specific location where your exam will take place online.
Always check:
- The exact location of your exam
- The start time of your appointment
- Any adjusted opening hours
- Public holidays and temporary schedule changes
Not every location offers the same services. Some locations are exam centres only and do not have a public service desk.
What Time Should You Arrive for a Theory Exam?
For a theory exam, it is generally recommended to arrive 15 minutes before the scheduled start time.
Always bring a valid form of identification, such as:
- A Dutch passport
- A Dutch identity card
- A valid Dutch residence permit
Are you late? You risk missing your exam and may need to schedule a new appointment.
Are CBR Locations Open During the Weekend?
Most CBR locations are closed during the weekend.
Some exam centres occasionally offer exams on Saturdays, depending on demand and availability. This varies by location and period.
Most locations are also closed on official public holidays.
Can You Visit the CBR Without an Appointment?
In most cases, no.
For almost all services, you must schedule an appointment in advance. This includes:
- Theory exams
- Practical driving exams
- Medical examinations
- Driving assessments
Therefore, do not simply walk in without checking whether an appointment is required.
What If You Want to Change Your Appointment?
If you cannot attend on the scheduled date, it is advisable to change your appointment as soon as possible.
Keep the following in mind:
- Possible deadlines for changing appointments
- Available dates that may fill up quickly
- Potential additional fees if you cancel too late
Always check the conditions that apply to your exam.
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Tips to Avoid Problems
These simple tips can help you avoid unnecessary stress on exam day.
Plan Ahead
Schedule your appointment as early as possible, especially during busy periods such as holidays.
Check the Location
Do not confuse exam centres with one another. Verify the address and plan your journey in advance.
Arrive on Time
Leave early to account for traffic delays or public transport disruptions.
Bring Your Identification
Without valid identification, you will not be allowed to take the exam.
Prepare Well for Your Theory Exam
Besides knowing the opening hours, proper preparation is equally important. By practising sufficiently, you increase your chances of passing on your first attempt.
Take practice exams, learn the traffic rules, and make sure you are familiar with the exam questions before going to the CBR.
Conclusion
CBR opening hours vary by location and service. Therefore, it is always wise to check in advance when your exam centre is open and what time you need to arrive.
By planning your visit properly, leaving on time, and preparing thoroughly for your exam, you can avoid unnecessary stress and increase your chances of having a successful exam day.
